Neuroscience Center of Excellence
Neurology • Mobile, AL
Ratings by platform
- Facebook (Coastal Neurological Institute): 86% recommend (36 reviews)
- WebMD (Coastal Neurological Institute): 4/5 stars (4 reviews)
- Birdeye (Dr. Edward Flotte): 4/5 stars (35 reviews (combined Google/Birdeye))
- rater8 (Petersen Neurospine): 4.88/5 stars (245 ratings, 116 comments)
What patients say
Patients praise
- Highly skilled and knowledgeable physicians
- Effective treatment for specific conditions for some patients
- Compassionate and friendly interactions with some providers and staff
- Professional and thorough examinations by certain staff members
Common complaints
- Difficulty getting return calls or communicating with staff
- Long wait times or cancelled appointments
- Concerns regarding professional bedside manner and dismissive treatment
- Dissatisfaction with post-operative care and follow-up communication
In patients' words
"Absolutely the best Neurologist in Mobile as far as knowledge and experience, with expertise to solve more complex problems than most others in his field. Fantastic bedside manner with compassion and kindness for the patient!"
— Vitals (Dr. Thomas E. Foster, MD)"Dr. Flotte may be a good surgeon, but his staff completely ignores the patient regardless of the pain or suffering."
— WebMD (Coastal Neurological Institute)"If I could give ZERO stars I would. They have cancelled my apt THREE times in a row and refuse to get me in soon after."
— LocalityBiz (Coastal Neurological Institute)"Dr Petersen is knowledgeable, professional, and personable. Excellent physician and surgeon."
— rater8 (Petersen Neurospine)More clinics in Mobile
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