Orthopaedics in Southern Alabama - Infirmary Health
Orthopaedic Surgery • Mobile, AL
Ratings by platform
- RealPatientRatings (Infirmary Health): 4.9/5 (265 reviews)
- US News (Provider specific): 5/5 (171 reviews (Dr. Grantham Shell))
- US News (Provider specific): 5/5 (270 reviews (Dr. Russell A. Hudgens))
- ComplaintsBoard (Network-wide): 1.2/5 (17 complaints)
What patients say
Patients praise
- Highly regarded individual orthopedic surgeons with strong patient satisfaction ratings
- Doctors described as thorough, communicative, and compassionate
- Efficient and professional staff experiences at specific orthopedic practices within the network
- Recognition for clinical excellence in orthopedic surgery and hospital outcomes
Common complaints
- Long wait times for appointments and in waiting areas
- Issues with billing transparency and unexpected costs
- Reports of unprofessional or dismissive staff and communication breakdowns in hospital settings
- Occasional dissatisfaction with the handling of urgent care or ICU patient needs
In patients' words
"Dr. MILLER was very friendly, very informative very thorough answered all my questions. It was a wonderful experience."
— Verified Patient Review"CT scan without contrast at Malbis ER; online price was $224... I then received a bill for over $3,000."
— PissedConsumer Review"Dr Wilson and the staff are always helpful and pleasant. Dr Wilson is a very good doctor. He listened to me and answered my questions."
— Healthgrades Patient ReviewMore clinics in Mobile
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