Ophthalmologists Gulf Coast | Eye Doctors Mobile Alabama AL
Optometry • Mobile, AL
Ratings by platform
- Healthgrades (Dr. Curtis Graf Jr.): 4.9/5 (59 reviews)
- rater8 (Dr. Mark S. Brown): 4.9/5 (1.4K ratings)
- rater8 (Dr. Peter Zloty): 5.0/5 (341 ratings)
- rater8 (Dr. Jeffrey St. John): 4.9/5 (234 ratings)
- Healthgrades (Dr. Mark Douglas): 4.6/5 (54 reviews)
- Healthgrades (Dr. Richard Duffey): 4.7/5 (41 reviews)
What patients say
Patients praise
- Physician professionalism, kindness, and compassionate bedside manner
- Clear and thorough explanations of medical conditions and procedures
- Successful surgical outcomes and skilled clinical care
- Helpful office staff in certain instances
Common complaints
- Long wait times for appointments and in waiting rooms
- Frustrations with administrative, scheduling, and billing staff (e.g., rude behavior, misinformation about insurance)
- Concerns regarding unexpected costs or mandatory additional testing (e.g., refraction fees)
- Issues with eyewear fulfillment, such as incorrectly made prescriptions or long delays
In patients' words
"Dr. Graf, cares about his patients. Explains your conditions in dept (laymans terms) and was able to set my mind at ease with surgery. The staff and facility is top notch."
— Healthgrades (Dr. Curtis Graf Jr.)"Be prepared to wait a very, very long long time in an overpacked waiting room. Apparently the patients time is not valuable even if you work. You will probably wait 2-3 hrs! Not worth it!"
— Healthgrades (Dr. Mark Douglas)"I am so sick and tired of companies misrepresenting their services, lying to patients, and using unethical practices to extort more money from working class individuals and retired seniors... DON'T BE FOOLED. GO SOMEWHERE ELSE!"
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