Coastal Neurological Institute: Neurological Care
Neurology • Mobile, AL
Ratings by platform
- Birdeye: 4.8/5 (341)
- WebMD: Mixed/Low context available (4)
- Facebook: 86% recommend (36)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors' competence and bedside manner
- Instances of successful, effective surgical and non-surgical neurological treatments reported
- Clear explanations provided during some consultations
Common complaints
- Difficulty reaching staff by phone and lack of call return responsiveness
- Administrative and front-desk staff perceived as rude, unprofessional, or dismissive
- Issues with appointment cancellations and scheduling delays
- Perceived lack of patient care or urgency regarding medical symptoms/pain management
In patients' words
"The office staff is the WORST. Waited to do a PA TWO days before my appt and I was in the building 6 weeks prior and was told they would begin the process that day. They won't return calls promptly if they even call period."
— Birdeye Review"They have cancelled my apt THREE times in a row and refuse to get me in soon after. They would schedule me out over a month or more when I have neurological issues I need to address."
— LocalityBiz Review"What a modern miracle! I could barely move for over month until I met Dr. Flotte... He was easy to talk with, listened attentively, and clearly explained my choices with pros/cons for each."
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