Behavioral Health - Middletown Medical
Psychiatric Mental Health • Middletown, NY
Ratings by platform
- Facebook: 76% recommend (557 reviews)
- Birdeye: 2.3 out of 5 stars (6 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors and nurse practitioners
- Appreciation for compassionate and professional care in certain instances
- Recognition for superior performance in patient satisfaction in past organizational awards
Common complaints
- Difficulties with office staff and communication, including unreturned phone calls and rude behavior
- Long wait times for both appointments and in the waiting room
- Concerns regarding billing practices, insurance explanations, and unexpected costs
- Reports of unprofessional, curt, or negligent care from specific practitioners
In patients' words
"Middletown Medical is just another money mill with no compassion for its patients. If you are so busy that you cannot return a phone call to a patient that came to you with a medical concern..."
— Birdeye review"Dr Yuen and Dr Martini both are great I can’t say the same for their front desk Louanne and some of the other staff wich are very rude, unprofessional and very nasty to deal with.."
— LocalityBiz review"The whole staff that I dealt with were very friendly and professional, I felt very at ease and my whole visit was very quick."
— Middletown Medical testimonial pageMore clinics in Middletown
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