Headache Center | Department of Neurology | SUNY Upstate
Headache Clinic • Middletown, NY
Ratings by platform
- Birdeye (Upstate University Neurology): 4.6/5 stars (9 reviews)
- Birdeye (Upstate University Medicine - Camillus): 3.8/5 stars (38 reviews)
What patients say
Patients praise
- Reports of clean and professional facilities
- Some patients praise individual practitioners and nursing staff for being attentive and helpful
- The Headache Center provides specialized, dedicated care in a modern facility
Common complaints
- Reports of administrative issues, including billing/insurance problems, appointment cancellations, and medical debt litigation at broader Upstate facilities
- Concerns regarding staff communication and responsiveness at some Upstate outpatient locations
- Frustration with wait times and bureaucratic processes for routine medical services
In patients' words
"Staff was very pleasant. Very clean place."
— Birdeye (Upstate University Neurology)"I’ve had an appointment cancelled TWICE with no call just an email. I’m having serious medical issues that require testing not just an emergency visit and I can’t even get them to take it seriously."
— LocalityBiz (Upstate University Medicine)More clinics in Middletown
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