Madison, WI's Premier Addiction Hospital
Substance Use Treatment • Madison, WI
Ratings by platform
- FindRehabCenters.org (Madison Comprehensive Treatment Center): 1 star (Not explicitly total, multiple negative reviews shown)
- FindRecoveryNow.org (Addiction Services and Pharmacotherapy): 4.4/5 (40 reviews)
- Birdeye (Reintegrate Opioid Addiction Treatment Center): 5/5 (53 reviews)
- Birdeye (Rogers Behavioral Health): 2.7/5 (63 reviews)
- SyrWeb (Madison East Comprehensive Treatment Center): 4/5 (76 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable clinical staff in some programs
- Effective individualized treatment plans and recovery outcomes for many patients
- Respectful and non-judgmental patient care environments reported in specific clinics
- Helpful front desk staff and responsive coordination in certain settings
Common complaints
- Complaints about unprofessional or incompetent staff
- Reports of disorganized administrative processes and long wait times
- Concerns regarding high costs and insurance billing issues
- Allegations of poor communication and inadequate patient advocacy
- Some facilities criticized for impersonal care ("treated like a number")
In patients' words
"This place is a joke and the ppl who work there Counsolers n staff are told to never believe a addict they scam the state... we’re nothing but a number n money to those ppl a big legal drug house."
— FindRehabCenters.org user review"The one (and only - unfortunately) methadone clinic that is an actual RESPECTABLE, CLEAN, SAFE CLINIC. I have had my share of experience and to have a place where you are respected and treated like a person, is HUGE."
— FindRecoveryNow.org user review"I give Rogers one star, because it requires that I give a star rating. Rogers is the only option in the state of WI which is unfortunate... they are eager to get people in and out like a herd of cattle."
— Birdeye user review"From the start he approaches every appointment with fairness, respect, and a non-judgmental attitude that is rare in this field. He takes time to truly listen and understand each patient’s unique situation."
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