Drug and Alcohol Addiction Treatment Specialists
Substance Use Treatment • Madison, WI
Ratings by platform
- StartYourRecovery: 4/5 (76)
- Birdeye: 5/5 (53)
- TrustAnalytica / FindRecoveryNow: 4.2-4.4/5 (39-40)
- DRehabs: 3.7/10 (rated on other sites as 7.4/10) (21+)
- Rehab.com / Google: 4.7/5 (13)
What patients say
Patients praise
- Compassionate, respectful, and helpful staff
- Effective medication management and individualized care support
- Positive recovery outcomes and life-changing experiences
- Accessible and efficient intake or service for some patients
- Non-judgmental environment focused on harm reduction
Common complaints
- Inconsistent or delayed counseling and communication
- Staff incompetence or unprofessionalism in some instances
- Long wait times and administrative process issues
- Concerns about facility cleanliness and environment
- Feeling like a number rather than an individual
- Changes in patient-centeredness after management/ownership shifts
In patients' words
"They treat people like human beings."
— Madison East Comprehensive Treatment Center Review"This place is a joke and the ppl who work there Counsolers n staff are told to never believe a addict... we’re nothing but a number n money to those ppl."
— Madison Comprehensive Treatment Center Review"I’ve been a patient of Dr Hoffnung for the better part of a decade, and I can confidently say he’s the most knowledgeable, straightforward, and compassionate provider I’ve ever encountered."
— Reintegrate Opioid Addiction Treatment Center Review"While I was at asap my hippa rights were violated by my counselor multiple times to her family."
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