Psychiatric Services: Home
Mental Health/Psychiatry • Madison, WI
Ratings by platform
- Yelp: 2.5/5 (Yelp) (6 reviews)
- Rehab.com: 2.8/5 (35 reviews)
What patients say
Patients praise
- some patients report helpful and pleasant staff interactions
- reports of prompt intake and appointment scheduling for certain patients
- some long-term patients express satisfaction with the care they receive
Common complaints
- reports of poor bedside manner and unprofessional behavior by specific providers
- concerns regarding billing practices and accusations of overbilling
- complaints about outdated facilities and operational inefficiencies like reliance on fax machines
- some patients feeling unheard or dismissed during appointments
In patients' words
"My cousin received services from this NP and was belittled, and on top of that, overbilled thousands of dollars by the NP."
— LocalityBiz review"I've found the staff at Psychiatric Services to be excellent. After 3 years, I can't imagine going elsewhere. The office is a little outdated, but is perfectly acceptable."
— Yelp review by Christoph J."This place just wreaks of the 1970s and not in a good way any longer. . . when the appearance and operation of the place seems to be taking second fiddle, it makes you wonder about the practices all inside too."
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