Behavioral mental health services | UW Health
Mental Health/Psychiatry • Madison, WI
Ratings by platform
- Comparably: 3 out of 5 stars (Product Quality) (13 total customer reviews mentioned in this sample)
- Trustpilot: 2.8 out of 5 stars
What patients say
Patients praise
- Some patients reported receiving high-quality care during hospital stays
- Proactive efforts to involve patient and family advisors to improve services through PFAC programs
Common complaints
- Difficulty scheduling appointments and long wait times
- Negative interactions with administrative and front-desk staff
- Perceived lack of compassion or follow-up from providers
- Challenges in receiving test results and communicating with medical teams
In patients' words
"Patient relations and quality of care have declined sharply in the past 6 years or so. No discussion of alternatives to medications. No concern for individual needs."
— Comparably"Since that appointment neither myself or my primary doctor... ever got any report or results of the test. I've sent in numerous requests for the results and have never gotten any response."
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