First Choice Dental: Dental Clinic, Dentist Madison & Dane County WI
Dental • Madison, WI
Ratings by platform
- Dentascore: 4.6/5 (154 reviews)
- TrustAnalytica: 4.7/5 (99 reviews)
- Google (Madison Downtown location): 4.8/5 (51 reviews)
- WebMD: Not explicitly provided (1017 reviews) (1017 reviews)
What patients say
Patients praise
- Friendly, professional, and welcoming staff and dental hygienists
- Modern, clean, and comfortable office environments (including features like massage chairs and comfort-focused amenities)
- Efficient and organized check-in/out processes and appointment management
- High quality of clinical care and successful treatment outcomes
- Ability to accommodate urgent or emergency needs
Common complaints
- Concerns about billing transparency and high-pressure sales tactics for unnecessary treatments
- Reports of perceived elitist or impersonal service at times
- Occasional complaints regarding communication from the financial or administrative staff
In patients' words
"Every person I have talked to at this office is extremely friendly and compassionate. The last appointment I had was so quick and painless."
— LocalityBiz review"Their endodontist doesn't care if you feel pain, their staff lies about charges to trick you into paying money you don't own, and their dentists lie about the results of their procedures to avoid telling you they messed up."
— WebMD review"I’ve been going to FCD since I moved to Madison in 2016 and I’ve always had an awesome experience with every one of the dentists... they definitely have a vibe that I feel distracts me from feeling as anxious as I have in the past."
— Dentascore reviewMore clinics in Madison
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