Pain Management - Mackinac Straits Health System
Pain Management • Mackinaw City, MI
Ratings by platform
- Birdeye (Emergency Room): 4.0 out of 5 stars (111 reviews)
- Yelp (General System): 3.0 out of 5 stars (10 reviews)
What patients say
Patients praise
- Efficient, friendly, and compassionate staff in surgical and emergency care departments
- Strong patient satisfaction scores on some platforms (e.g., 90% recommendation rate on Healthgrades)
- Effective, well-organized pain management and surgical care experiences reported by some patients
Common complaints
- Reports of communication difficulties and lack of response to follow-up calls
- Occasional complaints regarding administrative processes or wait times
- Isolated patient reports of being refused care
In patients' words
"Everything at the surgical center is run like a choreographed ballet! Everything is explained, organized, and processed in a most efficient manner. Staff is great!"
— Healthgrades (Patient Review)"My husband and I have both had knee replacements here with Dr. Wilcox. I would recommend the doctor and hospital. Pain control was exceptional."
— Yelp (Patient Review)"I had pain in the chest from the fall. They refused to see me. I WAS REFUSED HEALTH CARE!"
— Yelp (Patient Review)More clinics in Mackinaw City
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