The Cancer & Hematology Centers: CHC
Oncology • Mackinaw City, MI
Ratings by platform
- Birdeye/Google Reviews: 4.9 out of 5 stars (Hundreds of reviews across different locations (e.g., 228 and 614 reviews))
- Birdeye/Google Reviews: 4.8 out of 5 stars (391 reviews)
What patients say
Patients praise
- Highly compassionate, knowledgeable, and caring medical and nursing staff
- Professional and thorough communication from oncologists regarding treatment options and care plans
- Efficient service and clean, well-maintained facilities in many locations
- Strong patient support systems that prioritize individualized care
Common complaints
- Billing and insurance issues, including potential double-billing and difficulty resolving account errors
- Reports of poor or unresponsive communication from staff and doctors
- Occasional long wait times for appointments and administrative delays in scheduling tests or records transfers
- Specific complaints about unprofessional staff behavior in certain instances
In patients' words
"Cancer is a terrible & hard thing to comprehend and my doctor, Dr Brinker, takes all the [time] you need to answer questions and make sure you walk away feeling they are in your corner."
— Birdeye user review"Ever since being taken over by the Michigan Cancer Specialists, I have nothing but billing problems that I never had before."
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Currently Accredited Providers in the State of Michigan
Patients praise: Courteous/professional staff and good patient care experiences reported for some Mackinaw City/nearby clinic providers (e.g., Dr. Baltzer; VA clinic reviews). · High patient recommendation / strong patient experience measures reported for Mackinac Straits Health System (Healthgrades)..
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