McLaren Health Care
Pain Management • Mackinaw City, MI
Ratings by platform
- Healthgrades, Vitals, WebMD, and Birdeye: 4.5/5 (690 reviews)
What patients say
Patients praise
- Compassionate and professional nursing staff
- Effective emergency care experiences
- Successful surgical outcomes and patient-centered treatment narratives
Common complaints
- Concerns regarding billing practices and staff communication
- Reports of feeling dismissed or unheard during medical visits
- Inconsistency in staff professionalism across different locations
In patients' words
"I delivered my second baby this March (2026) with McLaren Northern MI and have nothing but good things to say about my experience. The delivery went as smoothly as possible... My nurses were spectacular... Everyone listened to my needs."
— Birdeye review for McLaren Northern Michigan"I have to say this was by far the best experience—from being greeted by the front desk to the nurse checking us out. Everyone was incredible... Dr. Farmer, RN Sarah and the male RN... we’re so gentle with my son and helped us right away."
— LocalityBiz review for McLaren Northern Michigan Cheboygan Campus"Dr refuses to give test results to patients. Billing staff will lie to your face then harass you over a bill they told you that you didn't owe they will also bill your insurance incorrectly."
— Vitals review for a clinic in the Mackinaw City areaMore clinics in Mackinaw City
Mackinac Straits Health System Pain Management
Patients praise: Efficient, friendly, and compassionate staff in surgical and emergency care departments · Strong patient satisfaction scores on some platforms (e.g., 90% recommendation rate on Healthgrades).
Great Lakes Pain Center
Patients praise: Effective pain treatment and injections · Caring and compassionate staff.
Great Lakes Orthopaedic Center
Patients praise: professional and caring medical staff · effective post-surgical outcomes and rehabilitation.
The Cancer & Hematology Centers
Patients praise: Highly compassionate, knowledgeable, and caring medical and nursing staff · Professional and thorough communication from oncologists regarding treatment options and care plans.
Straits Area Dental
Patients praise: many patients describe the staff as amazing, cheerful, and kind · long-term loyalty from patients dating back many years.
Great Lakes Bay Health Centers
Patients praise: friendly and helpful staff · thorough care and medical expertise of providers.
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