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Behavioral Health - Great Lakes Bay Health Centers

Social WorkMackinaw City, MI

★★★★★4.5/51,074 reviews across 3 platforms

Ratings by platform

  • Birdeye (Roosevelt S. Ruffin location): 4.6/5 stars (based on 325 reviews) (325 reviews)
  • Birdeye (Bayside location): 4.5/5 stars (748 reviews)
  • uscompanies.net (Bay City location): 1/5 stars (1 review)

What patients say

Patients praise

  • friendly and helpful staff
  • thorough care and medical expertise of providers
  • welcoming and comfortable environment for anxious patients
  • short wait times reported in some locations

Common complaints

  • reports of poor communication and failure to report lab results
  • concerns about feeling like a number or lack of personalized attention in some instances
  • inconsistent staff politeness at certain locations

In patients' words

"I feel very comfortable at this office. The staff is very nice. I’ve never had to wait more than 15 mins to see the Dr."

Birdeye review (Roosevelt S. Ruffin location)

"The front desk people do not seem very polite or informative... Definitely lacks the communication skills all around."

LocalityBiz review (Women's Care, Bay City)

"Many patients praise the friendly demeanor of Dr. Ingram, noting his kindness and thorough approach during appointments."

Wheree review summary (Bay City South location)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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