Mackinac Straits Health System – Providing local access and quality ...
Durable Medical Equipment • Mackinaw City, MI
Ratings by platform
- Birdeye (Emergency Room): 4.0/5 stars (111 reviews)
- Medicare.gov (Average): 4.2/5 stars
- Healthgrades: 90% recommend
- MedicalRecords.com: 2.7/5 stars (21 reviews)
What patients say
Patients praise
- High patient satisfaction ratings (90% recommend)
- Staff described as friendly, caring, and professional, particularly in the ER and surgery departments
- Efficient and well-organized surgical services
- Helpful care for travelers requiring specialized ongoing services (e.g., bloodwork)
Common complaints
- Communication issues, including difficulty reaching staff by phone or receiving callbacks
- Concerns regarding ER wait times, staff attentiveness, and perceived quality of medical decisions
- Occasional complaints regarding administrative or billing transparency
- Isolated negative experiences involving specific providers or policies (e.g., mask enforcement)
In patients' words
"It was the best healthcare experience I ever had!"
— Mackinac Straits Health System Testimonials"The staff of the ED are compassionate and caring. I recommend traveling to St. Ignace if you need good and thorough care without judgment."
— Birdeye user review"I can’t speak to the hospital care. But the ER is a joke... Really seemed they just didn’t want to be bothered."
— MedicalRecords.com user reviewMore clinics in Mackinaw City
Currently Accredited Providers in the State of Michigan
Patients praise: Courteous/professional staff and good patient care experiences reported for some Mackinaw City/nearby clinic providers (e.g., Dr. Baltzer; VA clinic reviews). · High patient recommendation / strong patient experience measures reported for Mackinac Straits Health System (Healthgrades)..
Great Lakes Orthopaedic Center | Northern Michigan Orthopaedic ...
Patients praise: professional and caring medical staff · effective post-surgical outcomes and rehabilitation.
The Cancer & Hematology Centers: CHC
Patients praise: Highly compassionate, knowledgeable, and caring medical and nursing staff · Professional and thorough communication from oncologists regarding treatment options and care plans.
Straits Area Dental
Patients praise: many patients describe the staff as amazing, cheerful, and kind · long-term loyalty from patients dating back many years.
Behavioral Health - Great Lakes Bay Health Centers
Patients praise: friendly and helpful staff · thorough care and medical expertise of providers.
McLaren Health Care Pain Management and Treatment
Patients praise: Compassionate and professional nursing staff · Effective emergency care experiences.
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