Primary Care Physicians & Providers - Baptist Health
Primary Care • Louisville, KY
What patients say
Patients praise
- Positive experiences with specific providers who were described as attentive, thorough, and caring
- Appreciation for friendly, polite, and helpful support staff in certain departments or visits
- Commendation for efficient service in specific clinical settings (e.g., drug testing, vaccination centers)
- Recognition of a clean and accessible facility environment
Common complaints
- Reports of administrative issues, including long wait times, scheduling difficulties, and unprofessional staff handling
- Concerns regarding billing practices, specifically unexpected charges or diagnostic vs. preventive visit billing classifications
- Isolated reports of perceived rude, condescending, or dismissive behavior from specific providers or staff
- Frustration regarding communication gaps and follow-up processes
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Primary Care | Louisville KY
Patients praise: Doctors described as attentive/listening, caring, and respectful · Clear explanations and strong communication.
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Patients praise: High patient satisfaction for individual physicians described as caring, thorough, and good listeners · Appreciation for staff professionalism at well-rated locations.
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