Primary Care | Louisville KY
Primary Care • Louisville, KY
Ratings by platform
- Norton Healthcare provider profile (Dr. Monalisa M. Tailor): 5.0 out of 5 (361 ratings, 159 reviews)
- Norton Healthcare provider profile (Dr. Kenneth L. Oder): 5.0 out of 5 (286 ratings, 96 reviews)
- Norton Healthcare provider profile (Dr. Rachel J. Busse): 5.0 out of 5 (225 ratings, 104 reviews)
- Norton Healthcare provider profile (Dr. David Bercovici): 4.9 out of 5 (251 ratings, 74 reviews)
- Norton Healthcare provider profile (Dr. Stephen K. Dreisbach): 4.9 out of 5 (250 ratings, 55 reviews)
- Birdeye (KentuckyOne Health Primary Care Associates 9616 Dixie Highway): 4.9 star rating (533 reviews)
- Birdeye (UofL Physicians - Primary Care): 3.4 star rating (10 reviews)
- Birdeye (Baptist Health Medical Group Primary Care): 1.8 star rating (14 reviews)
What patients say
Patients praise
- Doctors described as attentive/listening, caring, and respectful
- Clear explanations and strong communication
- Thorough care and patient feeling “heard”
- Positive experiences with staff friendliness and professionalism
- Quick response to patient communications/refills (for some practices/providers)
Common complaints
- Poor service/very low ratings reported for at least one Baptist Health Primary Care location
- Difficulty getting appointments quickly (months/weeks for sick/ER follow-up)
- Communication gaps (e.g., tests not explained/why) and alleged issues with blood draws
- Operational issues like cancellations/rescheduling and long waits
- Complaints about staff rudeness/disrespect and perceived focus on money (in one review)
In patients' words
"“Enjoy seeing Dr Harrelson he's so easy to talk to and he always makes me feel comfortable super good doctor.”"
— Birdeye review for KentuckyOne Health Primary Care Associates 9616 Dixie Highway"“This is the absolute worst primary care I've been to nothing but the runaround and they want to make you come in every single time you need a refill …”"
— Birdeye review for KentuckyOne Health Primary Care Associates 9616 Dixie Highway"“Getting an appointment is ridiculous … it takes months to get one …”"
— Birdeye review for UofL Physicians - Primary Care"“Can’t recommend going here. The doctor I have is knowledgeable but doesn't always communicate everything … such as what tests I'll be taking and why.”"
— Birdeye review for UofL Physicians - Primary Care"“This place needs to be under investigation immediately.”"
— Birdeye review for Baptist Health Medical Group Primary Care (14 reviews entry)"“Dr. B is and has always been the best!”"
— Norton Healthcare provider profile for Dr. David BercoviciMore clinics in Louisville
Primary Care and General Practice Locations
Patients praise: High patient satisfaction for individual physicians described as caring, thorough, and good listeners · Appreciation for staff professionalism at well-rated locations.
Primary Care Physicians & Providers - Baptist Health
Patients praise: Positive experiences with specific providers who were described as attentive, thorough, and caring · Appreciation for friendly, polite, and helpful support staff in certain departments or visits.
Louisville Orthopedic Clinic - Baptist Health
Patients praise: Friendly and compassionate medical staff, including nurses and practitioners · Physicians who listen to patient concerns.
Orthopedic Specialist, Sports Medicine, Injury Treatment ...
Patients praise: highly skilled and knowledgeable surgeons with significant experience · compassionate and attentive bedside manner reported by many patients.
Sports Medicine | Louisville KY
Patients praise: Knowledgeable, expert, and board-certified physicians · Compassionate and thorough bedside manner.
Expert Physical Therapy Services in Louisville, KY and ...
Patients praise: Professional, knowledgeable, and caring physical therapists · Personalized, one-on-one treatment sessions, particularly at private or niche clinics.
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