Ellis & Badenhausen Orthopaedics
Sports Medicine • Louisville, KY
What patients say
Patients praise
- highly skilled and knowledgeable surgeons with significant experience
- compassionate and attentive bedside manner reported by many patients
- clear communication and thorough explanations of procedures and treatment plans
- effective surgical outcomes for many patients including joint replacements and sports injury recovery
- professional and friendly nursing and support staff in many instances
- availability of urgent care or same-day appointments for acute injuries
Common complaints
- long wait times for appointments and in-office visits
- difficulties in scheduling or administrative errors
- perceived lack of bedside manner or dismissiveness by some providers
- concerns regarding follow-up care being delegated to physician assistants instead of the primary surgeon
- dissatisfaction with surgical outcomes or perceived lack of improvement in chronic pain
- complaints about support staff or front-office professionalism
In patients' words
"Dr Smith is wonderful and is the best doctor. Always kind, caring and a great listener. He always considers what is best for the patient when planning a treatment plan."
— Healthgrades"Dr Popham was amazing! Got me in quickly following me falling and breaking my wrist... Very attentive! ... Front desk was nothing but polite and helpful."
— Vitals"My experience was horrible... he failed to schedule it correctly... I had another surgery However it failed as well... he did not help me he harmed."
— Healthgrades"HORRIBLE DOCTOR! DID 2 SPINAL SURGURIES ON ME IN 2 WEEKS STILL HAD NOT FIXED THE PROBLEM... LEFT ME WITH NERVE DAMAGE IN RIGHT LEG."
— HealthgradesMore clinics in Louisville
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Patients praise: Knowledgeable, expert, and board-certified physicians · Compassionate and thorough bedside manner.
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Patients praise: Doctors described as attentive/listening, caring, and respectful · Clear explanations and strong communication.
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Patients praise: Friendly and compassionate medical staff, including nurses and practitioners · Physicians who listen to patient concerns.
Ellis & Badenhausen Orthopaedics
Patients praise: Professional, knowledgeable, and caring physical therapists · Personalized, one-on-one treatment sessions, particularly at private or niche clinics.
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Patients praise: attentive, active listening skills · professionalism and knowledgeability.
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Patients praise: High patient satisfaction for individual physicians described as caring, thorough, and good listeners · Appreciation for staff professionalism at well-rated locations.
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