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Neurological Institute | Cleveland Clinic

NeurologyLakewood, OH

★★★☆☆2.8/517 reviews across 1 platforms

Ratings by platform

  • Yelp: 2.8 out of 5 stars (17 reviews)

What patients say

Patients praise

  • Highly knowledgeable and professional medical staff
  • Compassionate and empathetic care providers
  • Thorough examinations and clear explanations of treatment plans
  • Efficient and helpful support staff in some offices

Common complaints

  • Long wait times for physician appointments
  • Occasional reports of dismissive or unprofessional bedside manner by some providers
  • Instances of perceived lack of thoroughness or communication issues with staff

In patients' words

"Dr Babak Tousi is very professional and knowledgeable. He is very thorough in his examination... Highly recommend Dr. Tousi and his staff."

Cleveland Clinic Provider Review

"Horrible experience with this doctor... No care or anything shown. No medical treatment at all planned... dismissive doctor."

Cleveland Clinic Provider Review

"Honestly, EVERYONE in this office is helpful and friendly! You never feel like a nuisance! You never wait too long either!"

Yahoo Local Review

"My only frustration with Cleveland Clinic is the months wait to see an actually physician."

Cleveland Clinic Provider Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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