Looking for Expert Primary Care in Kingsport? - ETSU Health
Primary Care • Kingsport, TN
Ratings by platform
- Birdeye (ETSU Health aggregate): 3.3 out of 5 stars (21 reviews)
- WebMD: 1 out of 5 stars (1 review)
What patients say
Patients praise
- Providers are frequently described as thorough, caring, and professional
- Patients report that doctors take their time and do not rush visits
- Presence of a team-based approach, including residents and specialists
- Patient-Centered Medical Home (PCMH) recognition by NCQA
Common complaints
- Wait times for appointments and availability for new patients
- Administrative or communication issues with office staff
- Issues regarding insurance acceptance and coordination of care
- Isolated reports of dissatisfaction with specific provider interactions
In patients' words
"The wait was very short and the staff was very friendly. He was attended by Dr. Lutzky who then brought in Dr. Taber, one of the residents. He did an extremely thorough exam... We did not feel rushed at all and you could tell they truly cared."
— LocalityBiz User Review"After waiting many months to get in to see the doctor I was on her waiting list and they called me... After I had traveled an hour and a half to get to their facility up on walking in I had to go straight to the restroom because of the problem I was having when I approached the desk to check in I gave them my information in which I was told that they did not accept my insurance."
— Birdeye User Review"If you want a professional who takes the time to listen to his patients. This is your guy."
— rater8 Review for Dr. Zachary SumpterMore clinics in Kingsport
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Pediatrics of Kingsport - SoFHA.net
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Patients praise: Helpful, pleasant, and patient-focused staff (nurses/NPs/doctors/support staff) · Fast response and good communication/keeping patients informed.
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