OB/GYN Specialists – SOFHA | State of Franklin Healthcare ...
Obstetrics & Gynecology • Kingsport, TN
Ratings by platform
- LocalityBiz: 1 out of 5 stars (based on specific negative reviews)
- Birdeye: 4.7 out of 5 stars (1,164 reviews (aggregated across platforms))
- Yelp: 3.7 out of 5 stars (10 reviews)
- Facebook: 84% recommendation rate (37 reviews)
What patients say
Patients praise
- Some patients report positive experiences, contributing to mixed ratings on certain aggregate platforms
Common complaints
- Reports of unprofessional behavior and dismissive attitudes from nursing and administrative staff
- Complaints regarding long wait times and perceived lack of patient care or attention
- Serious allegations of medical negligence and unnecessary surgical procedures
- Issues with billing, coding, and communication regarding medical diagnoses
In patients' words
"The nurses here treat you awful, making rude jokes and they do NOT take concerns seriously. ... this whole office is ran like a middle school."
— LocalityBiz review by Lexii Dillon"They do not care for their patients. They make you wait in a room for 3 hours. ... they treat you like garbage and will just dump you without proper care!"
— Birdeye review by Jessica W."LIED to me about my biopsy being PRECANCEROUS. Dr. Chad Drey lied to be able to bill for a completely unnecessary surgery."
— WebMD review (October 19, 2025)More clinics in Kingsport
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