Holston Valley Imaging Center in Kingsport, TN | Ballad Health
Diagnostic Imaging • Kingsport, TN
Ratings by platform
- Birdeye: 4.1 out of 5 stars (36 reviews)
- Expected Healthcare: 4.8 out of 5 stars (443 reviews (on Expected Healthcare platform))
What patients say
Patients praise
- Some patients reported staff were super nice
Common complaints
- High costs and overcharging concerns compared to other facilities
- Significant delays in receiving scan results/reports
- Frustration with billing estimates and lack of responsive communication from management
In patients' words
"I am telling you firsthand that they are robbing patients blind! We had an mri... and this UNETHICAL institute of greedmongers charged us OVER $3000... the cost should have been $370-790 TOTAL. To add insult to injury our mri was done on a Wednesday and the next Wednesday our doctors appointment had to be canceled because BALLAD did NOT read our scan."
— LocalityBiz user review"My ins estimate AND their estimate was $200-$250. My bill was $535... If you have to pay your deductible don't go here. My ins isn't doing about it, and the HVIC supervisor won't call me back."
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