HMG Pediatrics at Medical Plaza
Pediatrics • Kingsport, TN
Ratings by platform
- WebMD Care: 4.5/5 stars (based on 17 ratings for Dr. Josh Shook) (17)
- Birdeye: 3.5/5 stars (for the broader Holston Medical Group practice) (22)
What patients say
Patients praise
- Highly regarded, compassionate, and attentive pediatricians
- Children generally enjoy their visits with specific providers
- Thorough communication and clear explanations from doctors
- Convenient availability for some patients
Common complaints
- Difficulty reaching the office via phone or getting return calls
- Frustration with strict appointment cancellation or no-show policies
- Inconsistent billing and administrative issues
In patients' words
"When you’ve been laid up in the hospital... after calling 10x + waiting 10+minutes the majority of them calls, with NO answer. It’s a bit ridiculous."
— LocalityBiz review"Our son loves her. Highly recommended! Probably the best pediatrician around!"
— Birdeye review (for Dr. Danielle Street)"They have some doctors that don't even care for anyone... They have some good and bad doctors."
— Birdeye review (for Holston Medical Group)More clinics in Kingsport
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