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HMG Nephrology at Brookside Drive | Holston Medical Group logo

HMG Nephrology at Brookside Drive | Holston Medical Group

NephrologyKingsport, TN

★★★☆☆2.9/552 reviews across 3 platforms

Ratings by platform

  • WebMD Care (Dr. Sharan Kanakiriya): 5.0/5.0 (3 ratings (2 reviews))
  • Birdeye (Holston Medical Group): 3.5/5.0 (22 reviews)
  • Yelp (Holston Medical Group brand): 2.1/5.0 (27 reviews)

What patients say

Patients praise

  • Physicians described as kind, knowledgeable, and caring
  • Highly professional staff and environment
  • Good patient communication, including direct contact from doctors

Common complaints

  • Difficulty receiving return phone calls from staff
  • Issues with billing accuracy and administrative processes
  • Frustration regarding mandatory visits with nurse practitioners instead of physicians

In patients' words

"Dr. K is a very kind, calm personality who really wants to help the patient. He explained everything and made it seem simple... His staff adores him and I can see why. It was a thorough exam in a very friendly and calm environment."

WebMD Care patient review of Dr. Sharan Kanakiriya

"At HMG, me & my husband both have called 3 times each in March and have never once received a call back. Lazy bunch of women."

Birdeye review of Holston Medical Group

"Dr was great. Office staff instructed to force patients to see nurses practitioner. If you refuse, the check out girl tells you to take your business elsewhere."

WebMD Care review of Holston Medical Group practice

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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