Internal Medicine Kingsport - ETSU Health
Internal Medicine • Kingsport, TN
Ratings by platform
- Birdeye: 3.3/5 (21)
- Vitals (Dr. Stephen E. Dexter): 3.2/5 (5 ratings (2 written))
- WebMD: 1/5 (representative) (1)
What patients say
Patients praise
- Specific staff members praised for helpfulness in rescheduling
- Some individual physicians noted as phenomenal
Common complaints
- Billing and insurance communication issues
- Difficulties scheduling appointments or getting timely referrals
- Perceived lack of communication or unhelpful administrative/front desk staff
- Specific complaints regarding individual physician bedside manner and quality of care
In patients' words
"The front desk lies about appointments and they bill you for services without telling you."
— LocalityBiz review for ETSU Health Family Medicine Kingsport"Being a patient of Dr. Dexter is the MOST frustrating experience of my life. He has a God-Complex and will not answer questions regarding my care."
— Vitals review for Dr. Stephen E. Dexter"I scheduled my appointment over a month ago with who I believed was an Endocrine Specialist... She goes on to tell me that this is not the first time that this has happened but the endocrine specialists books 6 months out in..."
— Birdeye review for ETSU HealthMore clinics in Kingsport
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