Urgent Care - Holston Medical Group
Emergency Medicine • Kingsport, TN
Ratings by platform
- Birdeye: 3.5/5 stars (22 reviews)
- Birdeye: 2.7/5 stars (14 reviews)
What patients say
Patients praise
- Some patients report receiving high-quality and caring medical attention
- Appreciation for specific doctors and nurse practitioners for their bedside manner and thoroughness
- Some staff members are praised for being friendly and efficient
- Efficient check-in/check-out processes for some patients
Common complaints
- Difficulty receiving follow-up calls or communication from staff
- Concerns regarding billing practices and costs
- Issues with office staff professionalism and demeanor
- Reports of long wait times
- Frustration with being forced to see nurse practitioners instead of physicians
- Inadequate handling of specific medical conditions or after-care instructions
In patients' words
"These people were rude and in a rush... I have been going there for almost 20 years and never experienced anything like that."
— Yelp Reviewer"They have some good and bad doctors... At HMG, me & my husband both have called 3 times each in March and have never once received a call back."
— Birdeye Reviewer"We always receive top notch care, and the network of providers is amazing. Our bills are reasonable and way cheaper than anything Ballad health has ever offered."
— WebMD ReviewerMore clinics in Kingsport
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