Holston Valley Medical Center - Hospital - Ballad Health
Emergency Medicine • Kingsport, TN
Ratings by platform
- Healthgrades (based on CMS HCAHPS data): 61% (patients who rated 9 or 10 out of 10) (N/A)
- MedicalRecords.com: 2.7/5 stars (155 reviews)
What patients say
Patients praise
- high-performing specialty care in some areas
- praise for specific doctors and nurses
- positive surgical outcomes for some patients
Common complaints
- long ER wait times
- poor staff communication and responsiveness
- concerns regarding cleanliness of facilities
- inconsistent nursing care
In patients' words
"Dr. Shakil saved my life. She is a very patient physician... Nurse Shar at the hospital was one of them. Thank you so much Dr. Shakil!"
— Healthgrades user review"not a place I would recommend, a whole lot of waiting and they never keep you informed on the waiting time. Very long. I saw plenty of staff but a whole lot of standing around."
— HospitalStats.org user storyMore clinics in Kingsport
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