Frontier Health - Holston Counseling Center
Behavioral Health • Kingsport, TN
Ratings by platform
- Bipper Media: 3.9/5 stars (64 reviews (referenced on third-party aggregator))
- Recovered.org: 4.43/5 Trustscore
What patients say
Patients praise
- Welcoming and helpful staff, particularly at admissions and clinical roles
- Willingness to work with low-income or uninsured patients, including access to grant-funded services
- Positive experiences with counselors and psychologists for some clients
Common complaints
- Reports of short appointment times and recurring medication issues (adverse reactions, insurance coverage)
- Concerns regarding accessibility, specifically reports of being turned away while in need of help without adequate triage
- Some patients feel the facility does not provide the proper level of care for serious needs
In patients' words
"The staff was veery welcoming. It was crowded but waited a little longer, no biggie though. Chance (at the admission window), Lei (np), and Vickie was so kind and helpful."
— Patient review via LocalityBiz"They see you for less than 5mins and write the exact medications to almost everyone in varying dosages and combinations."
— Patient review via LocalityBiz"Tried to get help one night. Came to door and said they were full and closed door. Never asked what kind of help I needed."
— Patient review via Rehab.comMore clinics in Kingsport
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