Creekside Behavioral Health, Treatment Center, Kingsport, TN, 37660
Behavioral Health • Kingsport, TN
Ratings by platform
- Birdeye: Approximately 2.9 out of 5 stars (321 reviews on Birdeye)
- Yelp/MapQuest: 2.0 out of 5 stars (6 reviews on Yelp/MapQuest)
What patients say
Patients praise
- Positive mentions of specific staff members by some patients
- Appreciation for interactions with other patients during stay
Common complaints
- Poor communication with families and inability to get updates on patient progress
- Allegations of unprofessional staff and poor quality of care
- Concerns regarding facility conditions and hygiene
- Allegations of negligence, including lost personal belongings
- Reports of unfulfilled promises regarding therapy services
In patients' words
"They will not give family any information. The dogs at the local animal shelter are treated way better. Never again my daughter was traumatized by these people it's been several months since she left that place she still has nightmares about the way they treated her."
— FindRecoveryNow patient review"We were told she would have therapy 6 times a day, individual therapy and also family therapy. None of that happened."
— MapQuest/Yelp patient reviewMore clinics in Kingsport
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