Keys Medical Group
Primary Care • Key West, FL
Ratings by platform
- Yelp and public community forums: 1/5
What patients say
Patients praise
- Some patients appreciate individual providers when they are able to see them
Common complaints
- Difficulties with appointment scheduling and cancellations
- Staff professionalism and communication issues
- Long travel distances required for follow-up care
- General dissatisfaction with the medical care experience
In patients' words
"Yesterday(12/2/24) scheduled an appointment online for today(12/3/24) at 2:45pm. I fought traffic and drove to Key West just to be told the appointment I scheduled for today was unavailable... I was told they have been trying to contact me to inform me of the cancellation and need to reschedule."
— Patient review on beautihost.com"I am very disappointed by these doctors. I came with a temperature, and the doctor did not even want to receive me. the girl at the reception talked ..."
— Yelp reviewMore clinics in Key West
Key West Urgent Care & Family Doctor
Patients praise: Physicians described as knowledgeable, thorough, and easy to communicate with · Some patients report positive experiences with staff professionalism and care quality.
Keys Dermatology
Patients praise: Staff and providers described as friendly and attentive by some patients · Clinical care perceived as thorough and knowledgeable by many patients.
Under the Palms
Patients praise: Professional and responsive staff · Compassionate and caring approach of the medical director (Dr. Ioana Carabin).
Dr. Jason Pirozzolo
Patients praise: caring and professional approach · effective communication and explanation of treatments.
John W. Norris III, MD FACP
Patients praise: Physician is described as caring, thorough, intelligent, and knowledgeable · Patients appreciate the extra time and attention provided in the concierge practice model.
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