Keys Medical Group - Primary Care at Searstown
Primary Care • Key West, FL
Ratings by platform
- Yelp and public community forums: Generally low, with specific 1/5 star mentions in sourced experiences (Not explicitly aggregated; isolated negative experiences reported)
What patients say
Patients praise
- Some patients appreciate individual providers when they are able to see them
Common complaints
- Difficulties with appointment scheduling and cancellations
- Staff professionalism and communication issues
- Long travel distances required for follow-up care
- General dissatisfaction with the medical care experience
In patients' words
"Yesterday(12/2/24) scheduled an appointment online for today(12/3/24) at 2:45pm. I fought traffic and drove to Key West just to be told the appointment I scheduled for today was unavailable... I was told they have been trying to contact me to inform me of the cancellation and need to reschedule."
— Patient review on beautihost.com"I am very disappointed by these doctors. I came with a temperature, and the doctor did not even want to receive me. the girl at the reception talked ..."
— Yelp reviewMore clinics in Key West
Primary Care Provider Serving Key West, FL
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Norris Healthcare Concierge - Primary Care Dr. John Norris Key ...
Patients praise: Physician is described as caring, thorough, intelligent, and knowledgeable · Patients appreciate the extra time and attention provided in the concierge practice model.
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