Norris Healthcare Concierge - Primary Care Dr. John Norris Key ...
Concierge Medicine • Key West, FL
Ratings by platform
- WebMD Care: 5 out of 5 (17)
- Birdeye (John W Norris Medical): 4.9 out of 5 (74)
- Yelp (John W Norris III, MD, PA): 4.0 out of 5 (7)
What patients say
Patients praise
- Physician is described as caring, thorough, intelligent, and knowledgeable
- Patients appreciate the extra time and attention provided in the concierge practice model
- Effective diagnosis and resolution of medical issues
- Clear communication and detailed explanations during visits
Common complaints
- Staff reported as unprofessional, unfriendly, or rude
- Long wait times for appointments and in-office visits
- Difficulty with phone communication and returning calls
In patients' words
"Dr. John Norris has been my primary care physician for several years... I joined his concierge practice a couple of months ago. Yesterday was my first full physical in the concierge practice. The best of the best. The most extensive. I left feeling confident with his examination and findings."
— Key West Lou blog post"The physician was caring and thorough. The staff was uncaring, unfriendly, uninformed and unprofessional. The strange behaviors include failure to return calls..."
— Healthgrades review"Dr. Norris is an extremely caring and expert physician. Do you have to wait sometimes? Perhaps. But that is only because the patient before you somehow had greater needs than anticipated."
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