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Keys Dermatology

Medical Aesthetics & DermatologyKey West, FL

★★★★★5.0/53,012 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.9 out of 5 stars (1,457 reviews)
  • Birdeye: 5 out of 5 stars (1,555 reviews)

What patients say

Patients praise

  • Staff and providers described as friendly and attentive by some patients
  • Clinical care perceived as thorough and knowledgeable by many patients
  • Convenience in becoming a new patient reported by some individuals

Common complaints

  • Reports of long wait times and lack of respect for patient time
  • Dissatisfaction with billing practices, specifically regarding new patient fees and physician versus P.A. costs
  • Complaints about administrative staff demeanor and responsiveness
  • Issues with communication regarding medical test results and follow-ups
  • Perceived poor quality of examination or limited time spent with the provider

In patients' words

"Dee is great! Very thorough and caring! Truly expert, communicates very clearly, and not in any sort of rush."

Birdeye

"The worst experience ever. Be prepared to pay more just because you have a visit with a doctor not P.A.-c. They charged us for a new patient because we haven't been there in three years but nobody..."

Yelp

"I practice time management skills so that I can arrive on time, but it doesn't matter to a staff that says the doctor is ALWAYS late. I went to an appt here and waited over 90 minutes and wound up walking out."

Vymaps

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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