Keys Dermatology
Medical Aesthetics & Dermatology • Key West, FL
Ratings by platform
- Birdeye: 4.9/5 (1,457 reviews)
- Birdeye: 5/5 (1,555 reviews)
What patients say
Patients praise
- Staff and providers described as friendly and attentive by some patients
- Clinical care perceived as thorough and knowledgeable by many patients
- Convenience in becoming a new patient reported by some individuals
Common complaints
- Reports of long wait times and lack of respect for patient time
- Dissatisfaction with billing practices, specifically regarding new patient fees and physician versus P.A. costs
- Complaints about administrative staff demeanor and responsiveness
- Issues with communication regarding medical test results and follow-ups
- Perceived poor quality of examination or limited time spent with the provider
In patients' words
"Dee is great! Very thorough and caring! Truly expert, communicates very clearly, and not in any sort of rush."
— Birdeye"The worst experience ever. Be prepared to pay more just because you have a visit with a doctor not P.A.-c. They charged us for a new patient because we haven't been there in three years but nobody..."
— Yelp"I practice time management skills so that I can arrive on time, but it doesn't matter to a staff that says the doctor is ALWAYS late. I went to an appt here and waited over 90 minutes and wound up walking out."
— VymapsMore clinics in Key West
Under the Palms
Patients praise: Professional and responsive staff · Compassionate and caring approach of the medical director (Dr. Ioana Carabin).
Dr. Jason Pirozzolo
Patients praise: caring and professional approach · effective communication and explanation of treatments.
John W. Norris III, MD FACP
Patients praise: Physician is described as caring, thorough, intelligent, and knowledgeable · Patients appreciate the extra time and attention provided in the concierge practice model.
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