Keys Medical Group - Primary Care at Searstown
Internal Medicine • Key West, FL
Ratings by platform
- General online review summary: 1/5 (Not explicitly specified, but part of a collection of reviews mentioned in text)
What patients say
Patients praise
- Patients appreciate individual physicians when able to see them
Common complaints
- Scheduling issues and appointment cancellations
- Lack of consistent physician access
- Unprofessional staff interactions
- Limited medical care facilities in the region forcing long-distance travel
In patients' words
"I fought traffic and drove to Key West just to be told the appointment I scheduled for today was unavailable... I was told they have been trying to contact me to inform me of the cancellation and need to reschedule."
— Patient review summary"Unprofessional and not in the patients best interest. I got anxiety knowing I would have to deal with the staff here."
— Patient review summaryMore clinics in Key West
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