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Lower Keys Medical Center

Internal Medicine • Key West, FL

What patients say

Patients praise

  • doctors who listen well and take their time
  • caring and compassionate manner
  • knowledgeable and trustworthy expertise
  • friendly and helpful office staff
  • thorough medical evaluations

Common complaints

  • perceived assembly line atmosphere
  • concerns about privacy/HIPAA compliance during examinations
  • questionable billing practices
  • lack of patient concern/follow-up

In patients' words

"Dr. Covington was fantastic, you can't find a more caring and truly concerned doctor. He spends as much time you need with him."

— Healthgrades

"Dr. Calleja always takes his time & REALLY listens to you & truly cares. He validates your concerns & takes the 'whole picture' approach."

— Vitals

"Felt like an assembly line. Weight /height/and blood pressure performed by a nurse in front of other patients in an inner waiting area (HIPPA violation?) Questionable billing practices..."

— WebMD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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