Podiatry | Foot & Ankle Care | Kennewick, WA - Trios Health
Podiatry • Kennewick, WA
Ratings by platform
- Trios Medical Group Podiatry page: 4.6 out of 5 stars (55 reviews)
- CMS HCAHPS (Momentary Labs summary): 3 out of 5 stars (590 patient surveys)
What patients say
Patients praise
- Cleanliness of the facility is frequently rated as a strength
- Patients express satisfaction with certain providers and nursing care in specific experiences
- Establishment of a Patient and Family Advisory Council to address and improve patient experience
Common complaints
- Lack of staff responsiveness or responsiveness issues
- Concerns regarding communication with doctors and nurses
- Reported issues with cleanliness in certain areas
- Patient complaints regarding timely access to care or perceived delays in help
- BBB reports of unresponsiveness to filed complaints
In patients' words
"I had a doctor who was always too busy to help me. I went in repeatedly for the same symptoms gradually getting worse."
— Better Business Bureau (BBB) Review"73.0% of patients felt that nurses always communicated well, compared to the national average of 78.6%."
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