Benton Franklin Orthopedic Associates
Podiatry • Kennewick, WA
What patients say
Patients praise
- Knowledgeable and skilled medical care
- Effective and non-invasive treatment options
- Good bedside manner and compassionate care reported by many patients
- Thorough explanations of conditions and procedures
- Successful surgical outcomes and pain reduction
Common complaints
- Inconsistent office staff experiences (e.g., unfriendly reception, difficulty scheduling)
- Occasional reports of unresolved or persistent foot pain after procedures
- Isolated complaints regarding perceived arrogance or poor communication by specific providers
- Occasional dissatisfaction with clinical administrative processes like X-ray procedures
In patients' words
"Dr. McKay was really caring and knowledgeable. He had a great bedside manner. Wasn’t in a rush and explained everything clearly."
— Healthgrades"Excellent. Dr Carter provided a simple, effective, and non-invasive toe remedy to this septuagenarian. Wish I had gone sooner."
— Healthgrades"Worst experience of my life. Refused to answer questions. Arrogant and didn’t give care about me."
— RateMDs"The Doctor was great!! Front desk was not very friendly, no one looked up from what they were doing."
— HealthgradesMore clinics in Kennewick
Advanced Foot & Ankle Clinic, PC
Patients praise: knowledgeable and professional care · effective surgical and non-invasive treatments.
Trios Podiatry
Patients praise: Cleanliness of the facility is frequently rated as a strength · Patients express satisfaction with certain providers and nursing care in specific experiences.
Trios Health
Patients praise: Professional internal medicine staff availability · Range of specialized internal medicine services offered.
Trios Hematology Oncology
Patients praise: High patient praise for oncology provider expertise, compassion, and communication (WebMD Dr. Ying Zhuo) · High satisfaction with an oncology specialist/provider, including feeling comfortable/trusting care and strong recommendations (Healthgrades Karen Dubois).
Trios Medical Group
Patients praise: Doctor expertise and surgical skill praised by patients · Clear explanations and personalized approach.
Tri-Cities Community Health
Patients praise: Helpful, friendly staff and good patient interactions (including clinicians talking with patients rather than at them) · Clean, comfortable clinic environment.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Podiatry clinics, or filter by state and specialty to compare patient ratings.