Cancer Care Center | Kennewick, WA Oncologists
Hematology and Oncology • Kennewick, WA
Ratings by platform
- WebMD (Dr. Ying Zhuo, MD): 5.0/5 average (274 ratings with 271 reviews)
- Healthgrades (Karen Dubois, FNP): 4.9/5 star rating (37 reviews)
- Yelp (Cancer Care Northwest brand): 3.3/5 average rating (7 total reviews)
- Vitals (Cancer Care Northwest practice page): Not clearly stated for overall practice (Not available on provided snippet)
What patients say
Patients praise
- High patient praise for oncology provider expertise, compassion, and communication (WebMD Dr. Ying Zhuo)
- High satisfaction with an oncology specialist/provider, including feeling comfortable/trusting care and strong recommendations (Healthgrades Karen Dubois)
- Positive community/customer sentiment about care and helpfulness (Nextdoor snippet)
Common complaints
- Lower overall rating on Yelp for Cancer Care Northwest brand (suggests mixed/negative experiences among some reviewers)
- Availability of complaint/grievance mechanisms indicates concerns may exist, though specific negative complaints are not detailed in the provided sources
In patients' words
"“Patients consistently praise Dr. Ying Zhuo for her exceptional knowledge, compassion, and professional communication skills… [and] take time to answer questions without rushing patients.”"
— WebMD provider profile for Dr. Ying Zhuo"“I feel very comfortable with this provider, and trust that my health is in good hands.”"
— Healthgrades review snippet for Karen Dubois, FNP"Recent Yelp summary: “Cancer Care Northwest has an average rating of 3.3 from 7 reviews.”"
— Yelp brand reviews summary for Cancer Care NorthwestMore clinics in Kennewick
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