Hematology and Oncology - Kadlec Clinic - Providence
Hematology and Oncology • Kennewick, WA
Ratings by platform
- Providence/Official Site: 4.8/5 (1,245 ratings)
- Healthgrades (for provider Karen Dubois, FNP): 4.9/5 (37 ratings)
- WebMD (for provider Dr. Ying Zhuo): 5.0/5 (274 ratings)
What patients say
Patients praise
- High patient satisfaction with the competence, knowledge, and professionalism of the providers.
- Patients appreciate the compassionate and attentive care provided, with many noting that providers listen well and take time to address concerns.
- The clinic is recognized for offering comprehensive support services, including nurse navigation, nutrition counseling, and social work.
Common complaints
- Some patients report feeling rushed during appointments or that providers appear curt at times.
- The clinic has faced capacity challenges due to regional physician shortages, leading to temporary pauses in accepting some non-urgent hematology referrals to prioritize active cancer cases.
In patients' words
"I feel very comfortable with this provider, and trust that my health is in good hands."
— Healthgrades review of Karen Dubois, FNP"Dr. Zhuo is wonderful and listens to my concerns and challenges to her recommendations... She is patient and kind and listens. She gives full detail on the "whys" not just the protocol for ridding my cancer."
— WebMD review of Dr. Ying Zhuo, MDMore clinics in Kennewick
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