Riverside Medical Group - Primary Care Associates, Kankakee
Family Medicine • Kankakee, IL
Ratings by platform
- Riverside Healthcare Website: 4.8 out of 5 (167 ratings)
What patients say
Patients praise
- Professional and pleasant care from some staff and practitioners
- Thorough examinations when provided
- Positive experiences reported with specific nurse practitioners and clinical staff
- Convenience of online scheduling for some locations
Common complaints
- Long wait times for appointments and in-office visits
- Perceived unprofessionalism or lack of helpfulness from some staff/nurses
- Frustration with scheduling and difficulty accessing care/walk-in refusals
- Concerns regarding the thoroughness of medical examinations
In patients' words
"Waited 6 weeks for my “new patient” appointment... once my appointment day finally arrived I waited over an hour past my appointment time to be taken back to a room. The dr met with me for approximately 5 minutes and barely asked me anything about my health history."
— uscompanies.net review"From check in to check out had wonderful care. Staff is professional and pleasant. The medical tech taking my history was very thorough and nice."
— Birdeye review (Riverside Immediate Care)More clinics in Kankakee
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