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Family Medicine | Affiliated with St. Mary's Hospital

Family MedicineKankakee, IL

★★★★★4.8/530 reviews across 3 platforms

Ratings by platform

  • St. Mary's Hospital (general facility): 71% of patients rated the hospital 9 or 10; 73% would recommend the hospital (Based on standardized national survey data (HCAHPS))
  • Dr. Kafila Suleiman (Healthgrades): 5.0/5.0 (3 ratings)
  • Dr. Fred Richardson (WebMD): 4.5/5.0 (13 ratings)
  • Dr. Thomas Wroblewski (WebMD): 5.0/5.0 (14 ratings)

What patients say

Patients praise

  • Compassionate and attentive care from individual physicians
  • Clear communication and explanation of conditions by doctors
  • Professionalism and expertise of medical staff
  • Good hospital-level patient experience ratings (e.g., higher than national averages)

Common complaints

  • Long wait times in emergency or office settings
  • Rudeness or dismissiveness from administrative and phone support staff
  • Difficulties with medication refills and communication regarding care plans
  • Limited availability for follow-up appointments

In patients' words

"She could not jave been more satisfied with the care and compassion from Dr. Sulaiman. We are so lucky grandma was in such wonderful and capable care."

Healthgrades (Dr. Kafila Suleiman review)

"Dr. Chandan is a uncaring, inhumane and horrible person I wouldn't even associate him as a doctor. One who cares for the sick needs compassion which he is severely lacking!!!"

Vitals (Dr. Naresh Chandan review)

"Easily the worst phone call with a medical provider i've ever had... If this is any indication of their medical service, god help anyone that gets treated there."

MedicalRecords.com (St. Mary's Hospital)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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