Primary Care Doctors Near Me in Kankakee, IL - Ascension
Family Medicine • Kankakee, IL
Ratings by platform
- Healthgrades: 68% (patients recommending hospital) (Based on CMS HCAHPS survey data)
- Yelp: 2.5 out of 5 stars (15 reviews)
- U.S. News & World Report: 4 out of 5 stars (for Dr. Saw Oo) (53 reviews)
- U.S. News & World Report: 3 out of 5 stars (for Dr. Ritu Chandan) (80 reviews)
What patients say
Patients praise
- Patients praise individual doctors for being knowledgeable, compassionate, and attentive listeners
- Some patients reported positive experiences with surgical and specialized care teams
- Hospital patient experience ratings are reported as slightly higher than the national average in some metrics
Common complaints
- Complaints regarding long wait times in the emergency room
- Issues with billing and insurance processing for patients
- Negative feedback regarding staff communication and attitude
- Concerns from employees about high staff turnover, understaffing, and low morale
In patients' words
"Dr. Ali is AMAZING she and most of she heard me! Her kindness... I never felt heard, she is for me and NEVER me feel my questions are... hears me and I love and adore her so much!"
— Healthgrades user review"TRICARE BENEFICIARIES BEWARE... 12 Calls to the billing center to get Tricare billed properly and it is still fouled up."
— Yelp user review"Poor care, bad attitudes, not me culture. My mom was their with a broken back in 2 spots (which was determined within the first hour by radiologist.) We then sat their for over 8 hours before we..."
— Yelp user reviewMore clinics in Kankakee
Riverside Medical Group - Primary Care Associates, Kankakee
Patients praise: Professional and pleasant care from some staff and practitioners · Thorough examinations when provided.
Family Medicine | Affiliated with St. Mary's Hospital
Patients praise: Compassionate and attentive care from individual physicians · Clear communication and explanation of conditions by doctors.
Riverside Medical Group - Cardiovascular Specialists
Patients praise: Doctors are perceived as caring, compassionate, and attentive · Clear and thorough explanations of diagnoses and treatment plans.
General and Interventional Cardiology | Prime Group
Patients praise: High patient recommendation / satisfaction scores reported for Prime Healthcare St. Mary’s Hospital in Kankakee · Positive patient feedback about interventional cardiology physicians (e.g., caring/compassionate bedside manner and thorough listening).
Bourbonnais, IL Urgent Care | Midwest Express Clinic
Patients praise: Friendly and caring staff · Fast service and low wait times.
Articularis Rheumatology Specialists
Patients praise: Knowledgeable and thorough physicians · Friendly, helpful, and compassionate staff.
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