Henry Ford Diagnostic Center - Jackson
Diagnostic Imaging • Jackson, MI
Ratings by platform
- Various healthcare aggregators (Healthgrades, Medicare-based data): ~58% to 66% patient recommendation rate (1661 (HCAHPS survey volume))
- Healthy Hearing: 4.8 out of 5 stars (10 (Hearing Center specific))
What patients say
Patients praise
- Specific praise for bedside manner of certain providers
- Positive experiences with professional and friendly staff in specific departments like the Hearing Center
- Access to modern tools like MyChart for care coordination
Common complaints
- Long wait times and overcrowded emergency room settings
- Mixed or inconsistent patient experience ratings compared to national averages
- Concerns regarding quality of care and patient outcomes
In patients' words
"Dr. Elia is the greatest with the best bedside manner, and his experience is unparalleled he takes the best care of his patients."
— Healthgrades User Review"Horrible quality of care. The amount of people I know that have had a friend, or family member die under their care is insane..."
— Yelp User Review"I was lucky to work with Alyssa Castanon, Aud.D., CCA-A who was knowledgeable, patient, kind and relatable. I would highly recommend Henry Ford Hearing Center."
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