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Medical Group | Trinity Health Michigan

Internal Medicine • Jackson, MI

★★★★★4.9/5

Ratings by platform

  • Ratings.MD (Trinity Health Michigan): 4.9/5
  • Ratings.MD (Trinity Health Michigan): 4.9/5 (10,419 reviews)
  • Wheree

What patients say

Patients praise

  • knowledgeable and compassionate care from specific providers
  • staff who listen to patient concerns and explain care plans clearly
  • efficient processes in some urgent care and primary care clinics
  • strong nursing support during hospitalizations and specialty care visits

Common complaints

  • billing and administrative errors, including issues with insurance and refunds
  • wait times for appointments and in emergency/urgent care settings
  • perceived lack of staff responsiveness or professionalism in certain encounters
  • feeling rushed during consultations with providers

In patients' words

"She is very compassionate and caring, very supportive, knowledgeable and explains my care / instructions very clearly."

— Patient review (via Ratings.MD)

"Staff very rude and they don't do their job like they should.. Very unprofessional and you cannot speak to a supervisor."

— Patient review (via Trustburn)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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