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Henry Ford Sports Medicine - Jackson

Sports MedicineJackson, MI

★★★★★4.9/5167 reviews across 2 platforms

Ratings by platform

  • Henry Ford Health Official Physician Directory: 4.9 out of 5 (aggregate for providers like Dr. Spadafore and Dr. Medellin) (Over 100 ratings per provider commonly cited)
  • Healthgrades: 4.9 to 5.0 out of 5 (67 to 92 reviews per provider)

What patients say

Patients praise

  • knowledgeable and professional physicians
  • clear communication regarding diagnoses and treatment plans
  • kind, caring, and compassionate bedside manner from specific doctors
  • welcoming front-office environment for some patients

Common complaints

  • long waiting times
  • reports of rudeness or lack of compassion from some staff members and office management
  • mixed feedback on overall service quality due to communication issues and staff interactions
  • isolated negative feedback regarding hospital-wide quality of care

In patients' words

"The doctor was excellent. He listened, explained using language that was understandable, was detailed, friendly, professional, respectful, and encouraging."

Healthgrades Patient Reviews

"Reviews indicate a significant divide in staff attitudes, with some praising the care from specific doctors while others criticize rudeness and lack of compassion from medical assistants and office management."

Wheree Review Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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