
Henry Ford Sports Medicine - Jackson
Sports Medicine • Jackson, MI
Ratings by platform
- Henry Ford Health Official Physician Directory: 4.9 out of 5 (aggregate for providers like Dr. Spadafore and Dr. Medellin) (Over 100 ratings per provider commonly cited)
- Healthgrades: 4.9 to 5.0 out of 5 (67 to 92 reviews per provider)
What patients say
Patients praise
- knowledgeable and professional physicians
- clear communication regarding diagnoses and treatment plans
- kind, caring, and compassionate bedside manner from specific doctors
- welcoming front-office environment for some patients
Common complaints
- long waiting times
- reports of rudeness or lack of compassion from some staff members and office management
- mixed feedback on overall service quality due to communication issues and staff interactions
- isolated negative feedback regarding hospital-wide quality of care
In patients' words
"The doctor was excellent. He listened, explained using language that was understandable, was detailed, friendly, professional, respectful, and encouraging."
— Healthgrades Patient Reviews"Reviews indicate a significant divide in staff attitudes, with some praising the care from specific doctors while others criticize rudeness and lack of compassion from medical assistants and office management."
— Wheree Review SummaryMore clinics in Jackson
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Patients praise: Compassionate and knowledgeable care reported by patients in orthopedics/sports medicine settings · High physician satisfaction ratings, with specific specialists receiving 4.9 out of 5 stars in patient surveys.
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Patients praise: high patient recommendation rates (86-88% for the facility) · praised for attentive, competent, and caring nursing and medical staff in the birthing center and other departments.
Henry Ford Orthopedics - Jackson
Patients praise: High surgical success and resolution of pain for many patients · Appreciation for doctors' clinical expertise and knowledgeable, clear explanations of conditions.
West Tennessee Medical Group Neuroscience & Spine | Jackson
Patients praise: Physicians praised for being knowledgeable, attentive, and thorough · Effective communication and willingness to take time with patients reported for specific providers.
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