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Henry Ford Internal Medicine

Internal Medicine • Jackson, MI

★★☆☆☆2.4/530 reviews across 3 platforms

Ratings by platform

  • WebMD Care (for Dr. Bruce Barbour at One Jackson Square): 4.5/5 (9 reviews)
  • Healthgrades (for Henry Ford Jackson Hospital)
  • Trustpilot (for Henry Ford Health System): 1.5/5 (21 reviews)

What patients say

Patients praise

  • some patients report high-quality service and positive interactions with staff
  • favorable ratings for certain individual physicians

Common complaints

  • billing issues and perceived unprofessionalism
  • frustrating experiences with specific providers
  • concerns regarding care quality and responsiveness
  • patient experience ratings for the hospital below national averages in some metrics

In patients' words

"Friendly staff... well aware of my patient [history]... He'll tell you to trust the system, but the system is flawed. And patients are the ones who pay."

— WebMD Care review of a physician at One Jackson Square

"Henry Ford billing department is extremely unprofessional and either not trained properly, or purposely mislead patience."

— Trustpilot review of Henry Ford Health System

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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