Rural Health and Primary Care | Maine Center for Disease ...
Rural Health Centers • Houlton, ME
Ratings by platform
- U.S. News & World Report: Houlton Regional Hospital includes patient experience ratings in up to 10 categories, with specific services like heart attack care rated at 2/5 (below average). (N/A)
- Birdeye (for Maine Center for Disease Control and Prevention): 3.3 stars (45 reviews)
What patients say
Patients praise
- Importance of local primary care centers in providing essential community health services
- Presence of local dedicated professionals (nurses, practitioners) who assist with emergency care and health advocacy
- Community support systems that help patients navigate complex medical journeys
Common complaints
- Significant shortage of primary care providers and services in the Houlton and Aroostook County area
- Difficulty and long distances required to access specialized care outside of the local community
- Frustration regarding communication delays with healthcare providers
- Loss of specific services such as maternity care and certain types of primary care clinics
In patients' words
"We have a waiting list of more than seven pages, single space lines, and we stopped taking names. People call every day trying to be a patient here because it’s such a dearth of primary care in the area."
— The Maine Monitor"A common frustration from patients... can be a lack of timely communication."
— Ellsworth AmericanMore clinics in Houlton
Comprehensive Primary Care Services At Houlton Regional Hospital
Patients praise: Strong communication between patients, nurses, and doctors · Responsive hospital staff in addressing patient needs.
Comprehensive Therapy Solutions – Houlton Regional Hospital
Patients praise: Strong nurse and doctor communication scores · Patients report staff is generally good at responding to needs.
Rural Health Awards - Top 20 Critical Access Hospitals
Patients praise: Strong communication from nursing and medical staff · National recognition for safety and quality (e.g., Leapfrog Top Rural Hospital).
Trusted Pediatrics Near Me At Houlton Regional Hospital
Patients praise: High patient willingness to recommend hospital (approx. 71-92%) · Strong communication from doctors and nurses.
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