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Houlton Regional Hospital

Primary Care • Houlton, ME

★★★★★5.0/5114 reviews across 1 platform

Ratings by platform

  • CMS HCAHPS (via secondary analysis): 5/5 (114 reviews)

What patients say

Patients praise

  • Strong communication between patients, nurses, and doctors
  • Responsive hospital staff in addressing patient needs
  • High overall patient satisfaction ratings in some CMS-based reports
  • Effective discharge information and care transition processes
  • Cleanliness of the hospital environment

Common complaints

  • Reports of condescending, disrespectful, or rude behavior by some providers
  • Dissatisfaction with responsiveness regarding specialist referrals or specific medical needs
  • Perceived dismissiveness of patient concerns by some medical staff
  • Issues with quietness in the hospital environment at night

In patients' words

"I can’t believe I spent so much time fighting to see this “specialist.” He was extremely condescending, disrespectful, and rude."

— Healthgrades User Review

"I dont think i would take my dying dog to this hospital the doctors are pretty much a joke my son went inn there for a serious problem they just blew it off and pretty much told him it was in his head."

— A-Better-Place User Review

"I have been a patient of Dr. Ronco's for 20 plus yrs. During this time, he has always taken care to see to it my needs... have been met."

— Healthgrades User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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