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Rural Health Awards - Top 20 Critical Access Hospitals

Critical Access Hospitals • Houlton, ME

What patients say

Patients praise

  • Strong communication from nursing and medical staff
  • National recognition for safety and quality (e.g., Leapfrog Top Rural Hospital)
  • Generally clean environment
  • Effective management of common conditions such as pneumonia

Common complaints

  • Quietness in patient rooms at night
  • Below-average performance in some patient experience metrics compared to national averages (varies by source/survey period)
  • Reports of mixed or inconsistent care quality in non-CMS datasets

In patients' words

"Houlton Regional Hospital has a 5-star overall patient satisfaction rating, placing it in the top 7% of hospitals nationally. 71% of patients would definitely recommend this hospital."

— Momentary Labs (based on CMS HCAHPS)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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