Comprehensive Therapy Solutions – Houlton Regional Hospital
Speech Therapy • Houlton, ME
Ratings by platform
- CMS HCAHPS (reported via Momentary/HealthLuminate): 5 out of 5 stars (based on CMS HCAHPS data) (114 patient surveys (25% response rate))
- A Better Place/General Web Reviews: Mixed/Low (anecdotal) (Various (older) individual comments)
What patients say
Patients praise
- Strong nurse and doctor communication scores
- Patients report staff is generally good at responding to needs
- Positive anecdotal mentions of skilled and caring therapy staff
- High overall patient satisfaction ratings in standardized surveys
Common complaints
- Concerns regarding the quietness of the hospital environment
- Mixed or negative anecdotal patient reports regarding emergency or specialist services
- Historical patient complaints regarding communication and responsiveness
In patients' words
"The therapists are skilled and caring!"
— Social media (Instagram) comment regarding therapy services"I dont think i would take my dying dog to this hospital the doctors are pretty much a joke my son went inn there for a serious problem they just blew it off and pretty much told him it was in his head"
— A Better Place (Patient feedback from ~2016)More clinics in Houlton
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